Terms for playing

Can you play with us

You must be at least 18, or the higher legal gambling age where you live. You are responsible for checking that online gambling is legal where you reside before you register or play. Our service is not offered to residents of a number of countries, or to people or entities covered by relevant sanctions or watch lists.

You must play as a real person, for yourself and in a private, non-professional capacity. We may ask for proof of age and restrict access or suspend an account if the age or territory requirements are not met. We may also refuse to open an account or close an account at our discretion, while honouring existing contractual obligations subject to these terms.

Your account belongs to you

Each person, household, IP address and device may hold just one account. If several people share a household, an IP address or a device, let us know. We may terminate duplicate accounts and suspend their payouts, and we may reclaim returns, winnings or bonuses collected while a duplicate was active. Where one account stays open, it is the oldest one, and remaining deposits may be moved into it.

The details you give when registering must be correct and kept current. Use a permanent email address. Keep your username and password private, because you are responsible for activity carried out through your account. You cannot transfer, sell or pledge the account or any interest connected with it to another person.

We may verify your age, identity and contact details at any time. We may perform checks ourselves, use a recognised third-party provider or ask you directly for documents and further information. You must comply with a verification or information request, or at least acknowledge it, within 30 days. If you do not, your account may be suspended or permanently closed, withdrawals may be withheld and the remaining balance may be confiscated.

Payouts may be held until we are satisfied that your identity, age and place of residence have been verified. If verified details do not match your account information, we may immediately suspend or close the account. Winnings and bonuses will be confiscated, and any remaining deposit balance may be returned depending on the circumstances. False personal data may also lead to a refused withdrawal and a terminated account.

Putting money into your account

We take deposits in crypto. Send the correct coin to the correct network address shown for your account. Funds sent to an address on another network, whether on a deposit or a withdrawal, cannot be recovered by us. Check both the asset and network carefully before confirming a transfer.

Deposits are processed immediately, although a payment system or third party may cause a delay. We may use additional identity checks when processing a deposit. We can refuse a deposit. If an account is blocked or suspended, do not attempt to deposit because we may retain funds sent in those circumstances.

Only use funds that lawfully belong to you.

Taking money out

You can withdraw only in the same cryptocurrency you used to deposit, and through the same withdrawal option used for that deposit.

Deposits must be wagered at least 1x before withdrawal. Charges may apply depending on the selected method and will be shown during the process. You remain responsible for other charges that may apply. The maximum withdrawal may be limited by the chosen method. Where payment-method restrictions require it, a large payout may be divided into monthly instalments until the full amount has been paid.

The Zero Fees promotion covers withdrawal charges imposed by us. It does not cover charges connected with a transaction that are outside our control. We may end the promotion at any time. Covered fees cannot be claimed as tokens or a cash equivalent. If the fees on one transaction could exceed its value, we may retain processing while we investigate.

When an account becomes dormant

An account with a preserved balance becomes dormant after at least 12 months with no gameplay, transactions, valid withdrawals or deposits. Before the first deduction, we will send at least 30 days' notice to your registered email address.

An administrative fee of up to $10, or the crypto equivalent, is deducted after the account becomes dormant. Each deduction is visible in the Cashier history. Deductions stop when you reactivate the account through a wager, transaction, valid withdrawal or deposit. Fees already taken are not refunded. You may withdraw funds you are entitled to at any time.

How bonuses work

The terms attached to a particular offer apply alongside these general rules. You may claim one bonus at a time unless that offer expressly says otherwise. One deposit can qualify for only one bonus or promotion. Bonuses cannot be stacked or combined, except for Rakeback and Lootbox rewards or where the specific offer expressly permits it.

Real money is used first. Bonus play begins after your real-money balance is depleted. While a bonus is active or pending wagering, the maximum bet is 5 USDT per spin or game round, or the equivalent in your chosen currency. Breaking the maximum-bet rule may cause a bet to fail or winnings to be lost.

Unless an offer says otherwise, bonus funds have a minimum 40x wagering requirement and expire after 7 days. Free spins are valid for 24 hours unless their offer says otherwise. Winnings from free spins must be wagered 40x within 7 days.

A withdrawal request made before the active wagering requirement is complete is declined. Cancelling a bonus or letting it expire forfeits the remaining bonus funds and associated winnings. Because your deposit money is spent first, cancelling after bonus wagering has progressed beyond the deposit value can also mean losing all money associated with that bonus, including its linked deposit.

Games with collectible systems or predetermined bonus-round features do not count toward wagering. Crash-style play and low-risk or high-probability betting do not count either. This includes patterns that hedge risk, allow frequent exits or create rapid low-risk turnover. Winnings produced through excluded bonus play may be void.

A bonus is available only once per account, household, IP address or device. Attempts to exploit bonuses, multiple accounts, proxy use, coordinated claims, fraud or advantage play may cause bonuses and winnings to be void or forfeited. We may withdraw bonus access, void bonus-funded wagers, remove winnings and confiscate winnings caused by a faulty bonus setup or another error.

Games and errors

Some games may be unavailable in some jurisdictions because provider policies can change. If a wager is confirmed in error, we may cancel affected wagers or re-settle them using the correct terms that should have applied when the wager was placed. An amount credited to you by mistake remains ours and is deducted from your account.

The contract behind these terms

Your agreement is with 3-102-959384 SRL, registered in Costa Rica, and Costa Rican law and courts govern it.

The Government of the Autonomous Island of Anjouan, Union of Comoros, issued our licence ALSI-202606048-FI2.